Customer Service

Terms & Conditions

Purchasing any product (Software) from ecommerce-team.com Store means you agree to the following clauses (Agreement):

• We are the copyright holder of the Software. The Software or a portion of it is a copyrightable matter and is liable to be protected by the law.
• You may not give, sell, distribute, sub-license, rent, lease or lend any portion of the Software or Documentation to anyone. You may not place the Software on a server so that it is accessible via a public network such as the Internet for distribution purposes.
• We are not liable for any illegal use or prosecution arising from the use of the Software against law.
• The Software is sold under Single Domain License, that means:
  • The Software can be installed on one or several domains under the same Magento installations only.
  • The domain must be provided during purchasing. It can be changed only within 14 days of date of purchase.

Refunds

We offer 14-days money back guarantee for all our products. If you are not satisfied with our product during 14 days after the purchase, you can receive a full refund. To request a refund please submit a request containing your Transaction ID. We do not provide money backs on installation and customization services.